IT IS Solution Architect Job Description

1. Solution design and architecture for Infrastructure Outsourcing opportunities across:

• Effort estimates, SLA definition, onsite/ offshore team composition, service coverage,  engineer profiling  etc across server, storage, database, middleware, helpdesk, messaging and other similar infrastructure platforms/ technologies
• Governance and management structures for ongoing operational support
• Definition of transition and transformation roadmaps based on services in scope
• Manage client discussions on positioning and defending Cognizant solutions

1. Bid Management

• Lead bid management efforts for RFP’s/ RFI’s globally
• Advice/ support bid management teams on financial constructs and proposal creation
• Coordinate with enabling teams(technical architects, delivery managers etc)  for ensuring a integrated bid to the client
• Facilitate deal reviews with senior management for deal qualification and delivery feasibility assessment
• Handle workshops with the client and/or analyst communication across requirement gathering, solution modeling and SOW creation
• Liaise with partners (such as hosting and cloud service providers) and OEM’s (Microsoft, HP etc)

1. Customer-facing support with Cognizant sales team(s), partners, and customers in positioning IT IS services.

Skill and Experience

• 10+ years of IT infrastructure services experience preferably in Infrastructure Outsourcing
• Global experience managing Infrastructure Outsourcing bids
• Client facing experience preferably at CIO/ CXO levels
• 5+ years of pre-sales technical support, with good understanding of Infrastructure technologies (covering the breadth of technologies). SME level expertise is not required
• Prior experience in Bid Management handling RFP’s/ RFI’s in the infrastructure services/ outsourcing domain
• Excellent written and oral communication skills
• Ability to multitask and handle multiple assignments simultaneously
• Ability to manage deliverables across multiple internal and external organizations on a global basis
• Have ability to understand customer pain points, requirements and translate these into a winning solution approach. 
• Have ability to take salient features of our solution approach and communicate the business value to our customers.